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Company Policies

The following conditions, notifications and disclaimers apply to all of the information on this Web site. If you do not agree to them, you may not use or retain the information.

Shipping information
We offer many ways for you to receive your order. When you are checking out, you are given several shipping options, the choice is yours. We cannot guarantee the timely delivery of your order. We can only guarantee to ship your order when we promise. Please note that the charges for shipping are greater than the actual cost of the carrier. These additional costs are for wrapping, box, packaging tape, labor for all packaging and labor to deliver to carrier. Should we feel that there is a more efficient way to ship you order we will use that carrier as long as the change will not delay the arrival of your order.

Sales and Availability
This Web site catalog lists the price and availability of items as of the date of its most recent updating. We strive to keep the information continually up-to-date. However, all orders are subject to availability and current market price. Any typographical or computational errors are subject to correction. Our confirmation is by means of delivery. We reserve the right to not accept any order. We reserve the right not to ship or deliver any free sample offer whether confirmed or not. We may maintain records of your transactions with us, for internal use, including customer communications and our own auditing and management, however, we will not sell or give information about your transactions to other companies or organizations.

Limited Warranty / Return Policy
You may return your Beyond Scents items for any reason within 30 days of purchase. Unfortunately, custom-blended body products may not be returned. To return all other items, please follow these instructions to assure your return is processed to your satisfaction: To return a purchase, just complete the information on the return slip that came with the merchandise; and include it with the items to be returned. Please ship your package by insured mail or UPS Ground to:

Attn: Returns
Beyond Scents
5008 Kelly Street
Del Rey, CA 90066

If you are in the area, you may return your item, in person, to the address above.

If you do not have the return slip that came with your order, please include a brief note with your name, complete shipping address, reason for return, date of purchase, your telephone number and whether you would like a refund, exchange, or replacement.

Our only obligation under this warranty is limited to replace, or refund your original purchase price. We are not liable for any incidental, consequential or any other damages, or for any cost of shipping of a returned product. Please note: any attempt to return items not purchased from Beyond Scents will void this limited warranty and those items will be returned to the purchaser when we receive return postage from purchaser.

ALL PRODUCTS DESCRIBED ON THIS WEB SITE ARE SOLD IN NEW CONDITION AND SUBJECT ONLY TO THIS LIMITED WARRANTY, WHICH IS IN LIEU OF ANY OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. OTHER THAN THIS LIMITED WARRANTY, BEYOND SCENTS SHALL HAVE NO OBLIGATION TO ANYONE WHATSOEVER BY REASON OF THE SALE, USE OR CONDITION OF SUCH ITEMS, FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGES OR FOR ANY OTHER LOSS WHATSOEVER, WHETHER CAUSED BY GROSS NEGLIGENCE OR ARISING BY STRICT LIABILITY OR OTHERWISE. (Sorry for the capital letters, but they're required.)


Privacy Notices

Your privacy is of the highest concern for us at the Beyond Scents. Our concern for the security of your personal information was in place long before the inception of this web-site. Your privacy is no different in the electronic age. To help protect your privacy, our site often uses data encryption--the Secure Socket Layer (SSL) protocol--to protect certain sensitive web pages. If a web page has an address that begins with "https://" rather than "http://" then the page uses encryption.

Personal Information We May Ask For and Its Uses
We generally don't require you to provide any personal information in order to access this web site. In some instances, we'll ask for personal information such as your name, address, phone number, e-mail address. We use personal information to enable us to process transactions, process payments, issue credits and identify owners and their accounts. We also use this information to give you access to your confidential information and to send you e-mail.

Information Automatically Gathered When You Visit Our Site
For site security purposes as well as to improve our site, we use software that can monitor network traffic and identify unauthorized attempts to cause damage or upload or change information. Like most web sites, when a page is requested we can obtain some information about the request, such as the type of browser used and the last site visited by the browser. We use this information for statistical purposes to make our site more useful to visitors. Some parts of our site use "cookies," which are very small files placed on your hard drive by a web site. We use cookies to let us know whether you (or at least your computer) have been to our site before, which helps us personalize our service to you. We are, however, compelled to release your information to the Department of Justice and courts, magistrates, administrative tribunals, opposing counsel, witnesses or in response to a subpoena, for discovery, litigation, and settlement purposes; and

Information Collected from E-Mails and Online Forms
When you contact us electronically, either by e-mail or by filling out an online form, you need to know that the information you provide may be reviewed by various people. If you have a question, for example, the information you provide may be forwarded to more than one person until we find the right person to answer your question. We may also share internally your answers to our questions so that we may serve you better.

Caution About Sending Unencrypted Personal Information Over the Internet
Finally, if you choose to send us personal information electronically or request that we send you personal information electronically (such as by e-mail), we cannot guarantee its confidentiality as it travels across the Internet. While not likely, others could eavesdrop. To make this less likely, the Beyond Scents may use SSL encryption to protect information that you send or view. If a web page has an address that begins with "https://" rather than "http://" then the page uses encryption.


Legal Notices

Trademarks and Copyright
This Web site and the original information in it is subject to the copyright of Beyond Scents. You may download one copy of the original material for your own personal, non-commercial use, as long as you do not change it in any way and include these conditions and disclaimers with it. You may not modify or sell any part of it, or use it for any other purpose.

However, no claim is made as to any copyrighted, trademarked or otherwise owned names, images or information owned by any other party. Any such items are used herein only for descriptive purposes, and are the property of their respective owners. "Ty", "Beanie Babies", "Beanie Buddies" and other Beanie products are registered trademarks of Ty, Inc., and some of the designs and visible features of its products may also be subject to copyright or trademark.

Notice of System Monitoring
You should know that this system is subject to monitoring by security personnel. If you're planning to "hack" or otherwise disrupt this site, consider yourself warned that unauthorized access is prohibited and may lead to criminal and civil action. So don't do it, alright?

Prohibition Against Misuse of Beyond Scents Names, Terms, Symbols, Stationery, Etc.
Federal and State statutes prohibit (among other things) the misuse of names, terms, symbols, stationery of Beyond Scents, as well as any colorable imitations of these items. This conduct is illegal if done in connection with business activities in a manner that reasonably could be construed as falsely implying that such activities are in any manner approved, endorsed, sponsored, authorized by, or associated with Beyond Scents. For instance, linking to or framing this site in a manner designed to falsely imply a relationship with Beyond Scents is forbidden under State statute.

Disclaimer of Liability
WE DO NOT MAKE ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO ANY SOFTWARE, INFORMATION, GIFT, OBJECT OR OTHER ITEM LOCATED ON, DERIVED FROM, OR LINKED TO BY THIS WEB SITE. (Sorry for the capital letters, but they're required.) For instance, we don't make any warranties with regard to the use of this Beyond Scents web-site or any associated link.

Under no circumstances are we liable for any indirect, special, incidental or consequential damages of any character arising out of the use or inability to use these items. EVERYTHING IS PROVIDED "AS IS." For instance, we aren't liable for damages or injury caused by any interruption or delay in service or by a computer virus. We also aren't liable for any item created by a private party. Use of this service and any service derived wholly or in part from this web site is at your own risk. You assume the entire cost of all necessary servicing, repair, or correction of your property or operations as a result of using this web site. You also accept, at your own risk, that the Internet and online communications medium may not perform as intended despite our efforts.

Disclaimer of Endorsement
Any reference to any specific commercial products, process or service, by trade name, trademark, manufacturer or otherwise, does not necessarily constitute or imply our endorsement, recommendation or favoring. For instance, a link to a third party web site doesn't mean we support that web site, and we're in no way responsible for the content of any third party web site.

Jurisdictional Issues and Applicable Law
For jurisdiction and venue purposes, the point of transaction for any transaction is Los Angeles, California, regardless of from where the transaction request is transmitted or where the transaction request is actually processed.

Electronic Transactions
There are Federal and State regulations that govern electronic transactions. These regulations generally apply as a matter of law. The regulations require you to exercise ordinary care in protecting the means (account number, password, or digital certificate) that you use to access our site and conduct transactions electronically. If you don't exercise ordinary care and an unauthorized transaction is the result, then under some circumstances you could be held accountable for those transactions. At the very least, these regulations require you to inform us promptly if you believe that another person has improperly obtained your means of accessing our site and conducting transactions electronically.


MISCELLANEOUS

We control and operate this Web site from our headquarters in Los Angeles, California. The information on this site may or may not be appropriate or available for use in other locations. If you use this site from other locations, you are responsible for compliance with applicable local laws. These conditions and disclaimers, and any sales of the products described here, will be governed by California law as if conducted wholly within the state. These conditions and disclaimers will be applicable to all sales of the products described on this site. We may revise these conditions and disclaimers, by updating this posting.